Create Small Business Success - Quality Service Pros Blog

Create Small Business Success

Quality Service Pros Blog

Rewarding Customers for Referrals

Posted by Jason On February 25th

How do you feel about rewarding the customer for a referral or for continued service?

This is a topic of conversation I hear in many places:

  • networking events,
  • trade shows, and
  • one to one discussions with business owners.

It sure seems to be the water cooler topic among many business owners!

A great example of rewarding customers for referrals and service is currently being done by a Pest Control Company in Southwest Florida, Larue Pest Management.

I feel it’s a great concept worth sharing —

They’ve implemented a rewards program in the form of points awarded to customers for repeat service & referrals to redeem for items on their web site!

I must say – I wasn’t real sure of this concept or how it would be received by the customer, until I was awarded some points to spend on an item that fell within my points budget!

Let the Shopping Begin!

I realized how much I enjoyed searching through the items until finally choosing one.

Now every time I watch the DVD I purchased – I think of Larue Pest – who awarded it to me…

Are you currently using a ‘point rewards system’?

Do you give a referral fee?

Do you have any comments, or feedback, on this concept?

If so – I’d love to hear about it, and how it’s working; please comment below.

Here’s to your success,

– Jason

PS – Here’s a link to a Rewards Points Company you can consider.

1 Response

  1. Matt Says:

    Thanks for a great idea!

    Posted on January 29th, 2013 at 8:13 am