Create Small Business Success - Quality Service Pros Blog

Create Small Business Success

Quality Service Pros Blog

Are you spending time, effort and lots of money on things that don’t bring a return on investment or steadily grow your business?

Each time you run an ad, you spend time putting it together and money to place it, with the hope that it will deliver a call. The ad usually has a shelf life of only a day or two or until the next newspaper comes out. You need to repeat the ad consistently to get your phone to ring, and that costs money.

Would you like to know how to grow your business by creating, building, and maintaining relationships with minimal money, time, and effort?

Grow Your Business

I find that business owners don’t usually pay enough attention to creating and nurturing the relationships that they already have. Usually, when you look at your bottom-line, you’ll notice that most of your business is coming from existing clientele. When you do a great job, the satisfied client tells their neighbors about your company and your superior work. As a result, the neighbor calls you. This creates another job for you and grows your business while building a relationship.

The same thing happens with business owners who work cooperatively with other businesses. Let’s say you own a pressure washing company and you’ve have built a trusting relationship with a professional house painter. Every time that painter paints a house, he’ll need the exterior pressure-washed. Since he wants the homeowner’s house to look perfect and knows you deliver top-notch service, he may provide a referral for you. The painter has the opportunity to up-sell your service each time he paints a house. Your job is to nurture your business relationship with that painter.

This is your opportunity to grow your business by creating and building a solid relationship: Send out a follow-up email thanking him for his time, or thanking him for referring you. There are Internet programs available such as “Send Out Cards” and others that allow you to send it online. You don’t even have to go to the Hallmark store anymore!

Another great way to nurture business relationships is to follow-up by sending them a gift card. Let them know that you appreciate the work they are doing. Keep them happy and they will send you a lot more work!

At the end of the day, you will have spent very little money, time, and effort on something that is going to help grow your business substantially. You also avoid all the headaches associated with traditional ads. No more stress over when the ad will come out, no wondering if your phone is going to ring, and no worries that the hard work and money behind the ad is going to waste.

So, take the time to create relationships and grow your business. If you don’t get a lot of work from it right away, that’s OK. You are building relationships that are going to last a lifetime. It’s time and money well-spent!



Small Business Tip – Where is the finish line?

Posted by Jason On February 1st

Imagine this: Your finger tips are on the white line, you’re hunched over with your weight just over your elbows and your back foot is firmly braced against the brick block to insure a quick start off jump. The anticipation is eating away at you, you keep saying to yourself “Be patient, be patient and don’t jump the gun” then you hear it Bang!!!

The gun fires suddenly and now you’re off and running fast, amazingly it’s the perfect start! You come around the first turn and you have a three person lead. “This is it” Read the rest of this entry »

Small Business Tip – What’s one more hat?

Posted by Jason On September 30th

Whether you have been in business for ten years or one year, I’m pretty sure at some point or another you have been faced with this exact question. “What’s one more hat?” I’m already doing this, that and the other… I can do this one other thing too! And so your list of things to do keeps growing, yet your hours in the day doesn’t.

You take a look back at your busy day and you stop to ponder and wonder “Can anyone do this job as good as me?” And by this job I mean; answering the phones, bookkeeping, scheduling, working in the field, sales, marketing, accounts payable, accounts receivable,  networking, training new hires, customer correspondence etc…. you get the idea! Read the rest of this entry »

It all starts out with good intentions and the desire to not only survive but succeed. In today’s challenging economy many of us do it. We lose sight of our specialty in an effort to please everyone in every way possible. Sometimes, without really realizing what we’re doing, we slowly start adding to our list of services and what we don’t already know how to do we simply learn as we go.

You know who you are… The “I CAN DO IT ALL” company that does just about everything! What we don’t realize is that we end up overwhelmed and overworked because we’re cutting corners. Read the rest of this entry »